This eBook ridges a critical gap in modern L&D practice. As instructional designers are increasingly asked to create job aids, help documentation, and performance support tools, many struggle with a fundamental challenge: these materials require technical writing skills, not instructional design approaches. This practical ebook teaches you when to switch from "instructor mode" to "technical writer mode," providing concrete techniques like using imperative mood for crystal-clear instructions, creating scannable job aids that outperform sticky notes, and building help content that prevents problems rather than solving them. Through real-world case studies and immediately applicable frameworks, you'll learn to create documentation that actually gets used in the moment of need—without abandoning the pedagogical expertise you've worked hard to develop.